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Commitment to Quality and Service

When implementing ISO9001 standards, we have developed corresponding after-sales management procedures and after-sales service departments. Our commitments include.

  • 1Strictly abide by the contract: We strictly implement the supply contract and produce according to the requirements of the demander.
  • 2Timely delivery: Deliver goods in time according to the requirements of the buyer, and deliver them to the place designated by the buyer free of charge.
  • 3Technical Support: Our company provides technical guidance for cable construction as required by the customer, and provides cable construction drawings and construction test reports.
  • 4Long product life: Product life is more than 15 years.
  • 5Warranty Service: The cable warranty period is 24 months. During the warranty period, if the user finds that the product has quality problems, our company will be responsible for warranty or replacement and bear the losses.
  • 6Regular customer visits: Our company visits users regularly according to regulations, understands their usage, and establishes user files to further improve our product quality.
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